Privacy Policy | QuickSteps

QuickSteps Privacy Policy

1. Quick Steps School of Dance Pty Ltd’s, trading as QuickSteps, commitment to maintaining your privacy

QuickSteps’ Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for QuickSteps.

Any references below to a website refers to any webpages on the quicksteps.com.au domain. Any references below to an app, refers to any application published by Quick Steps School of Pty Ltd on the Apple App Store or on the Google Play Store.

2. Collecting information on QuickSteps visitors

QuickSteps collects information on our website and app users including which sections of the site/app are most frequently visited, how often and for how long. With the exception of those users who an account (see below for more information), this data is always used as aggregated, non-personal information. QuickSteps utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with QuickSteps partners to provide them with an overview of how QuickSteps visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses

When using our website/app, QuickSteps’ servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information on public users is gathered in aggregate only and cannot be traced to an individual user, unless a user creates an account with us, in which case the information can be linked to an account.

Cookies & Applets

QuickSteps uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access.

This information is collated and provided to QuickSteps to assist in analysing the usage of the site.

3. Collecting information on people who have created an account with QuickSteps

A profile is created if a member of the public makes enquiries with us. This is done manually, at the discretion of a Quick Steps team-member, if the contact is made in-person or by phone. It is done automatically if you contact us by email or through website or app. QuickSteps collects user specific data in this profile such as how you visited our website or app, what pages on the website/app you visited, how long you visited them, what you viewed on them, any communication you sent to us and any notes that we made about our communication. This information is used to provide you with a better and more personalised experience.

4. Credit Card & Bank Account Details

QuickSteps registers your credit card and/or bank details with 3rd party payment providers in order to process your membership payments.

5. Email communications from QuickSteps

QuickSteps also provides you with information about dancing and our services by email. This free service is sent to those people who have provided us with their email and have not opted out of email communication. QuickSteps may also make you aware of additional products and services which form part of your relationship with QuickSteps.

6. Storage & Security of Personal Information

QuickSteps takes reasonable steps to ensure the security of our system. QuickSteps encourages you to notify us of any information that needs updating.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by QuickSteps. However, QuickSteps will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the QuickSteps site.

7. QuickSteps Partners & Advertisers

QuickSteps can provide links and passes to third party sites or apps. The use of your information by these third party sites or apps is not within the control of QuickSteps and we cannot accept responsibility for the conduct of these companies.

8. Feedback

QuickSteps welcomes ideas and feedback about all aspects of the website/app. QuickSteps stores feedback that users send to us. This feedback will be used to administer and refine the service.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website/app to other users. If you do not wish for your comments to be displayed please email [email protected] and we will remove any comments.

9. Privacy & Site Changes

QuickSteps will review and/or update its privacy statement from time to time. Revised versions will be updated on the website.